Our Guarantee

Our Promise to You

We want every Simply Sweet gift to arrive beautifully presented and ready to be enjoyed. If you or your recipient is dissatisfied with an order, please contact us within seven days of delivery. We will review the issue and help determine the appropriate resolution.

Food Gifts

For health and safety reasons, food products cannot be returned or exchanged. If a food gift arrives damaged, incorrect or in unsatisfactory condition, please contact us within seven days so our team can review the issue.

Non-Perishable Gifts

Eligible non-perishable items, including select spa and baby gifts, may be returned if they are unopened, unused and in their original packaging.

When contacting us, please include your order number and a brief description of the issue so we can assist you as quickly as possible.