Ordering Information



CONVENIENT WAYS TO ORDER

Placing your gift order with Simply Sweet is quick and easy. Place your order via our secure website, by phone with one of our courteous client care agents or via email. We strive to process all orders promptly and with great care.
An order confirmation is sent via email to the address on your order once it is received by our office.
Pricing is not listed on the packing slip when you send an online order. Only the gift item and quantity is listed.


VIA EMAIL:

Simply email us your order at orders@simplysweetgiftbaskets.com and a Customer Service representative will contact you to finalize your gift order.

Please be sure to include the following details:

  • Your Full Name
  • Company Name (if applicable)
  • Telephone Number with Area Code
  • Your Gift Selection
  • Recipient Full Name 
  • Complete Delivery Address
  • Personal Greeting 
  • Preferred Delivery Date
  • Shipping Method


Please note the billing address submitted with your online gift order must be associated with the billing details of your credit card.

For your protection and ours, certain verification checks maybe performed by our office and with our credit card processor

Kindly note it is at the discretion of our office to cancel any order we feel may be suspicious.


MULTIPLE GIFT ORDERS

For large gift orders going to multiple destinations, please forward us the details of your order to orders@simplysweetgiftbaskets.com.  We will process your order and send you a confirmation within 24 hours via email.

Once we receive your approval via email, our office will contact you to finalize your order.

 

Please note if for some reason, your need to cancel your order, kindly send us a request in writing via email. If your order is cancelled within 4 hours of placing it, no cancellation fee will apply. However, if it is more than 4 hours, a cancellation fee equivalent to 30% of the value of your order is applicable.